A Medical Management Services Organization

Quality Management

MSO Inc. provides its clients with Quality Management services. MSO Inc. Quality Management Program meets NCQA standards and all health plan requirements.

  • Develop and implement quality management programs and the tools needed to implement the program
  • Define measurement indicators (e.g. Appropriateness Review, Peer Review, outcomes Assessment)
  • Establish and monitor performance, compare performance with expectations
  • Provide feedback to physicians and key constituents
  • Implement, measure and report improvements to constituents
  • Conduct physician site audits
  • Administer Physician and Member Grievance & Appeals process.
  • Administer Physician and Member satisfaction surveys.