MSO Inc. provides its clients with Quality Management services. MSO Inc. Quality Management Program meets NCQA standards and all health plan requirements.
- Develop and implement quality management programs and the tools needed to implement the program
- Define measurement indicators (e.g. Appropriateness Review, Peer Review, outcomes Assessment)
- Establish and monitor performance, compare performance with expectations
- Provide feedback to physicians and key constituents
- Implement, measure and report improvements to constituents
- Conduct physician site audits
- Administer Physician and Member Grievance & Appeals process.
- Administer Physician and Member satisfaction surveys.